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International Benefits


If you have questions as you read through the materials provided, please contact us.

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Visit the forms page to download any health benefits forms that you need.

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Thank you for taking the time to read your 2021 International Benefit Summary Guide. This guide’s material covers in detail both health and retirement benefits available to all eligible Alliance international workers. It also covers important topics like how to submit your claims for processing, instructions for a 365-day supply of your prescriptions, and how your benefits work both while overseas and in the United States.

Once you have read through this guide, please feel free to contact Alliance Benefits with any questions by calling (800) 700-2651 or by emailing  We welcome your call or email and consider it a privilege to serve you.


  • Claims administrator—Gilsbar replacing Meritain for claims administration and customer service
  • Medical network—Cigna® replacing Aetna. This means that U.S. medical visits should be scheduled with Cigna® network providers.
  • Vision plan and network when in the United States—EyeMed®
  • Dental plan and network when in the United States—Delta Dental®
  • You no longer need to track a rolling five-year maximum for dental or vision coverage. Everyone received a clean slate starting January 1, 2020.
  • Dental benefit is $1,250 maximum per person per calendar year
  • Telemedicine and virtual counseling services are available to you and family members while in the United States
  • Details in the 2021 benefit summary guide outlining the recently added virtual counseling service available through First Stop Health while in the United States (pg. 8), and Medicare assistance now available through Medicare Transition Services (pg. 18)


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