July 21, 2020

First Stop Health’s NEW Virtual Counseling Benefit!

By First Stop Health, Telemedicine Provider

24/7 Access to Counselors at No Additional Cost

There is no better time than the present to make mental health a priority. The COVID-19 pandemic has affected every person’s daily life in a variety of ways, including never-before-seen levels of social isolation and generalized anxiety. Well, we have some good news! From our telemedicine provider that many of you already know and use, First Stop Health’s NEW Virtual Counseling solution now makes accessing short-term mental health care even more convenient. Beginning on August 1st, this new  benefit will be available at no additional cost to Alliance Health Plan participants and their immediate family members. Here are the details:

  • FREE to use; there are no copays or consultation fees to use this service
  • Counselors are U.S.-based and licensed to practice in the state from where you are calling
  • Use the FSH mobile app, online dashboard, or call (888) 691-7867 to request your visit
  • Visits are confidential and completed by phone or video
  • Your immediate family members are also eligible to use the service
  • No online registration is required; just call First Stop Health!
  • Watch a short video

Reasons to Speak With a Counselor:

  • stress
  • anxiety
  • depression
  • grief
  • marital/relationship issues
  • drug/alcohol misuse
  • and more

Alliance Health Plan participants can expect and look forward to hearing more about this new benefit directly from First Stop Health in the coming days. Of course, you’re always welcome to contact us here at Alliance Benefits if any questions come up along the way. We’re happy to help!


First Stop Health, our telemedicine service available to Alliance health plan participants, provides 24/7 virtual treatment and care from U.S.-based and licensed physicians for a variety of health concerns. From the flu to a bug bite, First Stop Health is just a click away, saves participants health-care dollars, and provides top-notch service. They believe access to health-care should be convenient, affordable, and transparent.

Posted in: Health Plan Tools