March 21, 2019

Traveling: Well Covered Under the Alliance Health Plan!

By Crista Murray, Alliance Benefits

Business trips, spring break, summer vacation and even short-term mission trips – not only do you receive the same level of health benefits under the Alliance Health Plan regardless of where you’re going – did you know that additional travel coverage is also included? These benefits are available to you and your family members when enrolled in the Alliance Health Plan:

  Global Core (included with medical coverage)

Global Core offers a designated Service Center team that will help you locate a doctor or hospital if needed while overseas. For inpatient care, the Service Center works with medical professionals to arrange direct billing and filing of your claims. In most cases, you should not need to pay upfront except for normal out-of-pocket expenses (deductible, coinsurance, etc.). The Service Center phone number is located on the back of your medical ID card, so be sure to have this with you when traveling!

For additional resources and online information, visit Members will need to provide the first 3 letters of their member ID to access the website.

   Travel Assistance Program (included with life insurance coverage)

Things can happen on the road. Passports get stolen or lost. Unforeseen events or circumstances derail travel plans. Medical problems surface at the most inconvenient times.

This Travel Assistance Program is available to the plan member, spouse and children through age 25 when traveling more than 100 miles from home or internationally and for up to 180 days for business or pleasure. It offers aid before and during your trip, including:

  • Passport, visa, weather and currency exchange information, health hazards advice and inoculation requirements
  • Emergency ticket, credit card and passport replacement, funds transfer and missing baggage
  • 24/7/365 phone access to registered nurses for health and medication information, symptom decision support, and help understanding treatment options
  • Emergency evacuation to the nearest adequate medical facility and medically necessary repatriation to the employee’s home, including repatriation of remains
  • Connection to medical care providers, interpreter services, a local attorney, consular office or bail bond services
  • Return travel companion if travel is disrupted due to emergency transportation services or return dependent children if left unattended due to prolonged hospitalization
  • Logistical arrangements for ground transportation, housing and/or evacuation in the event of political unrest and social instability; for more complex situations, assists with making arrangements with providers of specialized security services

For more details about this program, please email Alliance Benefits at A password and activation code will be given to members for website access.


Crista Murray joined Alliance Benefits in June 2009 and has been with The Christian and Missionary Alliance for over seventeen years serving in various roles. She is responsible for overseeing and coordinating the day-to-day execution of marketing strategies and communication efforts for both the health and retirement plans.

Posted in: Health Plan Tools