Contact Us
Please do not hesitate to call as often as you need. Asking many questions beforehand may save you money, time and trouble in the long run. We are happy to serve you in any way we can.
U.S. Employees Plan Questions
Highmark Blue Cross Blue Shield
P.O. Box 1210, Pittsburg, PA 15230-1210
Member Services: 866-472-0926
Pre-Certification: 800-452-8507
Web: www.highmarkbcbs.com
Medco Prescriptions
Toll-free: 800-903-6228
Web: www.highmarkbcbs.com (enter through Highmark site)
Delta Dental PPO
Toll-free: 800-610-0201
Web: www.deltadentalco.com
Superior Vision
Toll-free: 800-507-3800
Web: www.superiorvision.com
For Health Plan enrollment, billing questions, employee or dependent eligibility, claims questions which you have not been able to resolve with Highmark/Delta/Superior, life insurance, or long term disability; please contact Alliance Benefits at benefits@cmalliance.org or 800-700-2651.
International Workers Plan Questions
Meritain (formerly CBSA)
P.O. Box 27267, Minneapolis, MN 55427-0267
Automated 24-hr: 800-566-9311
Customer Service: 800-925-2272 or 952-546-0062
Pre-Certification: 800-542-6355
Out of US Claims: Alliance@Meritain.com
Questions: servicehelp@Meritain.com
Web: www.myMeritain.com
PHCS PPO Network
Toll-free: 800-667-7427
Web: www.phcs.com
Verify your PPO status with provider.
Express Scripts
Toll-free: 800-206-4005
Web: www.express-scripts.com
For Health Plan enrollment, employee or dependent eligibility, claims questions which you have not been able to resolve with Meritain or Express Scripts, life insurance, or long term disability; please contact Alliance Benefits at benefits@cmalliance.org or 800-700-2651.
403(b) Retirement Plan Questions
Great-West Retirement Services
Toll-free: 800-701-8255
Web: www.gwrs.com
To enroll, please contact Alliance Benefits: retirement@cmalliance.org.
Alliance Benefits
P.O. Box 35690, Colorado Springs, CO 80935-3569
Toll-free: 800-700-2651
E-mail: benefits@cmalliance.org
